Request for enhancement – Ability to issue deposit (advance) invoices
A
Alexandre Ben Khemis
started a topic
5 days ago
Hello Everyone,
We would like to raise a functional request regarding invoicing, based on recurring client requirements.
Some of our corporate clients requiredeposit / advance invoices (“factures d’acompte”)in order to process payments, especially for group bookings where payments are made before the stay. Unfortunately, with the current behavior of the system, we are unable to issue such invoices.
At this stage:
Before the stay, no charges are posted (nightly postings occur only during the stay),
As a result, generating a standard invoice produces only a statement / information bill without VAT,
The only document that allows us to display projected charges is a proforma invoice, which is not accepted by certain clients’ accounting departments as it is not a fiscal document.
This creates accounting challenges, particularly for large corporate groups paying deposits or even 100% in advance.
Would it be possible to consider adding a feature allowing:
The issuance of deposit / advance invoices (with proper invoice numbering),
Including HT / VAT / TTC amounts,
Independently from nightly postings,
While still allowing the final invoice to be generated during or after the stay.
This functionality would significantly improve our ability to meet corporate clients’ accounting requirements and align with common practices in group and event billing.
Please let us know if this enhancement could be considered, or if there is an alternative workaround within the current system.
Hello Everyone,
We would like to raise a functional request regarding invoicing, based on recurring client requirements.
Some of our corporate clients require deposit / advance invoices (“factures d’acompte”) in order to process payments, especially for group bookings where payments are made before the stay. Unfortunately, with the current behavior of the system, we are unable to issue such invoices.
At this stage:
Before the stay, no charges are posted (nightly postings occur only during the stay),
As a result, generating a standard invoice produces only a statement / information bill without VAT,
The only document that allows us to display projected charges is a proforma invoice, which is not accepted by certain clients’ accounting departments as it is not a fiscal document.
This creates accounting challenges, particularly for large corporate groups paying deposits or even 100% in advance.
Would it be possible to consider adding a feature allowing:
The issuance of deposit / advance invoices (with proper invoice numbering),
Including HT / VAT / TTC amounts,
Independently from nightly postings,
While still allowing the final invoice to be generated during or after the stay.
This functionality would significantly improve our ability to meet corporate clients’ accounting requirements and align with common practices in group and event billing.
Please let us know if this enhancement could be considered, or if there is an alternative workaround within the current system.
Thank you in advance for your support.
Kind regards,
Alexandre