preauthorizations

Lynda Hatfield

started a topic about 1 month ago

How do I do a preauthorization on a group or house account?

2 Comments

Julia Josephson

said 28 days ago

SNT Team

Hi Lynda,

Pre-authorizations are not currently offered on a group or house account. As alternatives, you could explore doing them directly in in your payment gateway or on a guest's reservation. We will leave your feature request open to let our product team know that you would like this enhancement.

Best,

Julia

Kelsey Matthews

said 4 days ago

Forum User

Thanks, Julia - we don't seem to have access to use our Shift4 terminals manually to do a preauthorization (only allows us to access via SNT). Would this be a ticket with you or with Shift4?

Thank you,

Kelsey