Implemented
Dynamic Content for Confirmation Emails - IBE and PMS
1 Comment
This is resolvable by setting the policy at the rate code or group level. Here is information about the group level policies feature (not enabled for hotels by default): https://stayntouch.freshdesk.com/a/solutions/articles/24000095141
For confirmation letters:
The ability to add dynamic content based on booked elements would benefit multiple hotels.
Specific items:
Rate Code
Group Information including any Notes all parties should know
Specific Cancellation and deposit policies based on what was booked