Breakfast, Booked online stay without, Add on Sold in house!
E
Erzherzog Rainer Hotel
started a topic
1 day ago
Dear SnT team,
we now have a problem with the breakfast export. our guetst can book online with or without breakfast. And if they wanted breakfast, it was sold in house via the add on button on the stay card. Until now it was working and they appeared on the export list...but now for about 1 month they dont appear anymore on the exported csv list.
Can you please tell me, how we are able to include the extra booked breakfasts (which are additionally booked in house) on our list?
Plus, there are sometime problems with the birthday list as well... iE. today in room 504 we had a guest, but she was not appearing on the birthdaylist. (conf. no. :148696 ) Can you look into that as well please?
Dear SnT team,
we now have a problem with the breakfast export.
our guetst can book online with or without breakfast.
And if they wanted breakfast, it was sold in house via the add on button on the stay card.
Until now it was working and they appeared on the export list...but now for about 1 month they dont appear anymore on the exported csv list.
Can you please tell me, how we are able to include the extra booked breakfasts (which are additionally booked in house) on our list?
Plus, there are sometime problems with the birthday list as well...
iE. today in room 504 we had a guest, but she was not appearing on the birthdaylist. (conf. no. :148696 )
Can you look into that as well please?
Thank you, dominik sinwel