Scheduled Reporting Infrastructure Upgrade – Temporary Data Processing Latency
Erin Fischer
started a topic
2 days ago
As part of our ongoing commitment to provide a secure, reliable, and high-performance platform, Stayntouch will be implementing a scheduled upgrade to our reporting infrastructure:
During this upgrade, there will be temporary data processing latency between 10:00 AM and 11:00 AM EDT on the respective dates. All data generated during this window will be fully processed and available in the subsequent reporting cycle.
Please note, there will be no other impact to services or reporting functionality. We appreciate your understanding and thank you for your continued trust in our services.
As part of our ongoing commitment to provide a secure, reliable, and high-performance platform, Stayntouch will be implementing a scheduled upgrade to our reporting infrastructure:
[COMPLETED] Wednesday, 3 September 2025, at 10:00 AM EDT for customers using https://app.us2.stayntouch.com/
Tuesday, 16 September 2025, at 10:00 AM EDT for customers using https://app.us1.stayntouch.com/
During this upgrade, there will be temporary data processing latency between 10:00 AM and 11:00 AM EDT on the respective dates. All data generated during this window will be fully processed and available in the subsequent reporting cycle.
Please note, there will be no other impact to services or reporting functionality. We appreciate your understanding and thank you for your continued trust in our services.