I hope you are doing well. I have worked with Stay and Touch for years, and while I love this system, I am consistently surprised at how poor the reporting features are. Currently, we can generate a report called "Daily Production by Rate," which is really helpful because it shows how many rooms are booked under our Best Available Rate (BAR), under the Expedia rate, and under corporate rates., etc.
However, I am unable to generate this report for a specific date range. For example, if I want to see our performance for July, when I set that time frame, it gives me each date separately instead of summing them up. I am currently preparing for a meeting with the owners, and I need to compare last year's performance to this year’s. I need to see how we performed each month and identify which third party is contributing the most, but I can't do so with the current setup.
As it stands, I have to manually calculate each amount day by day, which is really time-consuming and inefficient. I tried downloading an Excel file to create some formulas, but it turns out to be a complete mess once I download it. Is it possible for someone to assist me with getting this report in a more manageable format?
Hello,
I hope you are doing well. I have worked with Stay and Touch for years, and while I love this system, I am consistently surprised at how poor the reporting features are. Currently, we can generate a report called "Daily Production by Rate," which is really helpful because it shows how many rooms are booked under our Best Available Rate (BAR), under the Expedia rate, and under corporate rates., etc.
However, I am unable to generate this report for a specific date range. For example, if I want to see our performance for July, when I set that time frame, it gives me each date separately instead of summing them up. I am currently preparing for a meeting with the owners, and I need to compare last year's performance to this year’s. I need to see how we performed each month and identify which third party is contributing the most, but I can't do so with the current setup.
As it stands, I have to manually calculate each amount day by day, which is really time-consuming and inefficient. I tried downloading an Excel file to create some formulas, but it turns out to be a complete mess once I download it. Is it possible for someone to assist me with getting this report in a more manageable format?
Thank you in advance for prompt answer.
Best regards,
Tina Radoncic
Sales Manager
The Gotham Hotel