Confirmation letter with clear price information of roorate and add-ons
C
Claudia Spicko-Egkher
started a topic
14 days ago
When a guest reserves a room + parking space, the price for the extras appears on the reservation confirmation as (garage) and the total amount as (room + garage).
The room price isn't listed anywhere. It's a bit confusing for the guest, and I also think the room price should be listed separately.
It's illogical that the garage is listed separately and the room price isn't.
Is there a way to change this so that the prices are more clearly stated on the confirmation?
Even if we choose to show the average rate also the Add ons are included in the average rate.
It makes no sense to show the Add on seperately and then you have no possibility to show the costs of the room only!? How should a guest read this confirmation without getting confused?
Please we need a solution for this! We need a logic and clear confirmation for our guests!!!
When a guest reserves a room + parking space, the price for the extras appears on the reservation confirmation as (garage) and the total amount as (room + garage).
The room price isn't listed anywhere. It's a bit confusing for the guest, and I also think the room price should be listed separately.
It's illogical that the garage is listed separately and the room price isn't.
Is there a way to change this so that the prices are more clearly stated on the confirmation?
Even if we choose to show the average rate also the Add ons are included in the average rate.
It makes no sense to show the Add on seperately and then you have no possibility to show the costs of the room only!? How should a guest read this confirmation without getting confused?
Please we need a solution for this! We need a logic and clear confirmation for our guests!!!