Restriction to key printing for only in-house reservations
1 Comment
Emrah Akcay
said
15 days ago
As YOTEL Istanbul, we also specifically request that the key creation feature be disabled prior to check-in. With 451 rooms and a highly dynamic operation, this would be a crucial step for us.
1 person likes this idea
We had an incident recently where a guest was "checked-in" to the hotel and given keys but never checked-in through StayNTouch.
I requested that keys only be allowed for in-house reservations, but this is not currently possible. Keys are instead allowed for the entire day of check-in.
I understand that some hotels pre-key their rooms, but this would be a nice customization for the hotels who do not want it.