Automatic completion of the main promo code at the IBE
Hi Daniela,
Thank you for taking the time to share your request with the very clear PDF! I am happy to report that this is already possible. You can share a link to the IBE with the guest that already has the promo code applied: https://hotelstefanie.ibe.stayntouch.com/search-results?&promotionCode=schickdirect
This will apply the promo code to any booking the guest makes via the link.
Hope this helps! Please let us know if we can be of any further assistance.
Julia
Sorry, but that's not what we wanted - only the promo code should be filledout, the guest has to click on "confirm" and then the reduced rate should be shown.
Now with the link, the reduced rate is already displayed.
Regards
Daniela
Apologies, Daniela - I didn't get that from the previous note. May I ask for some clarification on why you want the guest to have to click confirm before showing the reduced rate that we can share with the product development team for context? Many hotels are looking for a reduced number of clicks on the IBE to help drive direct bookings; this seems to add an extra click.
The problem is the rate parity with the booking platforms, if the code is already automatically supplied - for everyone - then we could reduce the rate straight away - because the reduced rate would be completely public.
This does not happen with the additional click.
However, we help the customer to find the booking advantage on our own homepage as easily as possible by "prescribing" the code.
In summary: We would like to publish the code publicly, but not immediately display the discounted rate.
We would like to boost direct bookings - and have to inform the guest that they have to enter a special promo code at the IBE to get a discount.
So an automatic prefill of the code in the field promo-Code would be very comfortable for the guest.
Some requests enclosed in the PDF.