Restricting the Ability to Pre Key
2 CommentsSorted by Oldest First
Emrah Akcay
said
4 months ago
As YOTEL Istanbul, we also specifically request that the key creation feature be disabled prior to check-in. With 451 rooms and a highly dynamic operation, this would be a crucial step for us.
I agree - We need to limit it to certain positions/permissions
2 people like this idea
Hello! There have been discussions before, but the idea has been dismissed. I am hoping we might revisit the idea of disabling or restricting the ability to pre key a reservation.
As of now, keys are able to be made and distributed by staff, whether the reservation is fully checked in or not, which I see causes issues at multiple properties, not just our own. I am hoping your company may edit the current permissions list to be able to revoke this ability among certain staff members or rolls.
Perhaps create a pre key button that may be used for those with permission, and keep the key creation button locked until checkin has occured?