Tripleseat integration - add support for allocation of Run of House rooms for group blocks
J
Julia Josephson
started a topic
about 2 months ago
Tripleseat offers hotels a great feature where they can create room block contracts without guaranteeing a room type - they simply contract "Run of House" rooms.
The Stayntouch integration does not support Run of House room types on group contracts which renders this feature inoperable in Tripleseat for integrated hotels.
Other PMS integrations to Tripleseat do support run of house. Mews, for example, receives the group block from Tripleseat with Run of House rooms then the sales manager can immediately go into the group block in the PMS and click a button to allocate the Run of House rooms to available room types. Something like this or even something that handles it automatically without a button would be ideal.
The only option for hotels right now is to discontinue use of ROH rooms in Tripleseat and truly allocate real room types on the contract; that takes a lot of work on the hotel's side when initially integrating if they have been making contracts using ROH, and removes that option for them for future contracts. Not having that option limits their flexibility in communication / expectation setting with the client, which is the main reason we are looking for this enhancement.
Requested by Quirk Richmond/Schulte - but have also heard this request from other hotels in the onboarding phase.
Tripleseat offers hotels a great feature where they can create room block contracts without guaranteeing a room type - they simply contract "Run of House" rooms.
The Stayntouch integration does not support Run of House room types on group contracts which renders this feature inoperable in Tripleseat for integrated hotels.
Other PMS integrations to Tripleseat do support run of house. Mews, for example, receives the group block from Tripleseat with Run of House rooms then the sales manager can immediately go into the group block in the PMS and click a button to allocate the Run of House rooms to available room types. Something like this or even something that handles it automatically without a button would be ideal.
The only option for hotels right now is to discontinue use of ROH rooms in Tripleseat and truly allocate real room types on the contract; that takes a lot of work on the hotel's side when initially integrating if they have been making contracts using ROH, and removes that option for them for future contracts. Not having that option limits their flexibility in communication / expectation setting with the client, which is the main reason we are looking for this enhancement.
Requested by Quirk Richmond/Schulte - but have also heard this request from other hotels in the onboarding phase.