Ability to waive service fee charge type's charge code by reservation
J
Julia Josephson
started a topic
about 2 months ago
We are looking for the ability to waive/exempt reservations from the Service Fee charge code type's charge code.
Booking.com collect reservations are not able to be charged the service charge charge type charge code, but hotel collect reservations for Booking.com are. Since this is not configurable at the rate code level due to a lack of support for that on the Booking.com side, the hotel has to manually adjust the service charge on those reservations. It would be easier if they could have an option on the stay card to waive the service charge.
We are looking for the ability to waive/exempt reservations from the Service Fee charge code type's charge code.
Booking.com collect reservations are not able to be charged the service charge charge type charge code, but hotel collect reservations for Booking.com are. Since this is not configurable at the rate code level due to a lack of support for that on the Booking.com side, the hotel has to manually adjust the service charge on those reservations. It would be easier if they could have an option on the stay card to waive the service charge.
Requested by Quirk Richmond - Schulte.