Conditional Mandatory Fields for Guest Cards(Profiles)
Nejib Abdurahman
started a topic
3 days ago
1 person likes this idea
Could you please introduce Conditional Mandatory Fields, allowing mandatory guest profile fields (such as email, phone number, or address) to be bypassed based on specific reservation attributes?
Currently, when a field is set to Mandatory via Settings > Cards > Guest Card Fields, the selection applies to all guests.
We would like the option to exclude the mandatory requirement for certain guests based on reservation properties such as Rate Name, Market Name, Source, etc.
This is especially important for properties that handle a significant number of airline reservations, as they typically do not collect email addresses, phone numbers, or other details from such guests.
Business Benefits:
✅ Increased Operational Efficiency – Eliminates unnecessary manual overrides during reservation creation, updates, or check-in. ✅ Improved Guest Experience – Reduces friction in the check-in process for specific guest types. ✅ Flexible Compliance – Ensures mandatory fields apply only where necessary, improving data accuracy without affecting essential business operations
1 person likes this idea
Could you please introduce Conditional Mandatory Fields, allowing mandatory guest profile fields (such as email, phone number, or address) to be bypassed based on specific reservation attributes?
Currently, when a field is set to Mandatory via Settings > Cards > Guest Card Fields, the selection applies to all guests.
We would like the option to exclude the mandatory requirement for certain guests based on reservation properties such as Rate Name, Market Name, Source, etc.
This is especially important for properties that handle a significant number of airline reservations, as they typically do not collect email addresses, phone numbers, or other details from such guests.
Business Benefits:
✅ Increased Operational Efficiency – Eliminates unnecessary manual overrides during reservation creation, updates, or check-in.
✅ Improved Guest Experience – Reduces friction in the check-in process for specific guest types.
✅ Flexible Compliance – Ensures mandatory fields apply only where necessary, improving data accuracy without affecting essential business operations