When a property leverages the "pending" option in group blocks (wherein a reservation can be generated with no guest information attached) there is no easy way to audit these reservations with a report or on screen search. This could lead to situations where reservations are holding inventory unintentionally. While the feature to pick up group rooms without an associated guest is useful, it is important that there is a way to reconcile this for all groups and all dates to ensure accuracy of inventory and forecasts.
This request was submitted on behalf of Cobblestone Inn & Suites Ambridge.
When a property leverages the "pending" option in group blocks (wherein a reservation can be generated with no guest information attached) there is no easy way to audit these reservations with a report or on screen search. This could lead to situations where reservations are holding inventory unintentionally. While the feature to pick up group rooms without an associated guest is useful, it is important that there is a way to reconcile this for all groups and all dates to ensure accuracy of inventory and forecasts.
This request was submitted on behalf of Cobblestone Inn & Suites Ambridge.