Display Actual Guest Room Number on Transferred Charges

Nejib Abdurahman

started a topic 12 months ago

If a multi-night reservation is moved to another room after charges have been posted while the guest was in the original room, the 'Reference & Description' section on the guest bill, invoice, house account, A/R, etc., shows the last room for all transactions, including those posted while the guest was in the original room. Could you please display the actual room the guest stayed in along with the transactions?

This was suggested by Cobblestone.

Example:

1 Comment

Cassie Haack

said 4 months ago

Forum User

Cobblestone in Mosinee would like to see this feature implemented.

For example, if a guest stays in room #1000 on the 1st night, is unhappy with the room, and gets moved to room #1002, this room change should be reflected on the Bill for accuracy and secure tracking of our guests.