Automatically select "Don't Print Rate" checkbox when routing for room charge is in place
J
Julia Josephson
started a topic
6 months ago
For some OTAs like Booking.com, the rate should be suppressed for some reservations but not for others. We would like to see an enhancement to system logic where, if routing is in place for the room charge charge code that is configured on the rate, the don't print rate checkbox on the Bill & Charges screen is selected automatically.
The current solution is to handle these manually or turn on suppress rate for all reservations on the rate code which is not ideal either; the hotel wants the guest to see the rate if they are paying the hotel directly for the room charges on the confirmation email, registration card, and Bill #1.
This will ensure that hotels fulfill their contractual obligations to the OTA to not share the net rate amount with the guest.
For some OTAs like Booking.com, the rate should be suppressed for some reservations but not for others. We would like to see an enhancement to system logic where, if routing is in place for the room charge charge code that is configured on the rate, the don't print rate checkbox on the Bill & Charges screen is selected automatically.
The current solution is to handle these manually or turn on suppress rate for all reservations on the rate code which is not ideal either; the hotel wants the guest to see the rate if they are paying the hotel directly for the room charges on the confirmation email, registration card, and Bill #1.
This will ensure that hotels fulfill their contractual obligations to the OTA to not share the net rate amount with the guest.
Requested by Hotel Sorrento