Loyalty Program: Allow for the loyalty membership to be auto-selected on a reservation
Richard Lujan
started a topic
11 months ago
1 person likes this idea
Stoney Creek is requesting to have the guest loyalty data auto-populate on a reservation. If there is a single membership, then it should display OR if there are multiples, allow for a default. We did a test today with an arriving reservation. Here is the scenario.
Go to > Broken Arrow property Arrivals screen
Search > Creger Mark
Observe: Arrival screen no loyalty information displayed for the guest
Select > Open reservation
NOTE: The loyalty program level is being displayed properly at the top of the reservation. The Loyalty box below Rates & Add Ons is blank. If you click on ADD, the drop down box has the loyalty info. which you must select. Next, If you go back to the Arrivals screen, you will see the loyalty now displayed (2nd example)
1 person likes this idea
Stoney Creek is requesting to have the guest loyalty data auto-populate on a reservation. If there is a single membership, then it should display OR if there are multiples, allow for a default. We did a test today with an arriving reservation. Here is the scenario.
Go to > Broken Arrow property Arrivals screen
Search > Creger Mark
Observe: Arrival screen no loyalty information displayed for the guest
Select > Open reservation
NOTE: The loyalty program level is being displayed properly at the top of the reservation. The Loyalty box below Rates & Add Ons is blank. If you click on ADD, the drop down box has the loyalty info. which you must select. Next, If you go back to the Arrivals screen, you will see the loyalty now displayed (2nd example)