In Progress

Toast integration support for service charges and auto gratuity

The Maven Hotel at Dairy Block would like to see support for service charges and auto gratuity for the Toast integration. It would be helpful if they could map a default service charge charge code the same way they can map a default tip charge code.


Forum User

I would like to see this as well quickly.  It's becoming a huge issue for Sundance Mountain resort not being able to add service charges

SNT Team

We are looking to have this in release over the next few months. This is currently being worked on by our development teams.


Thanks,

SNT PRoduct Team

SNT Team

Hello all - we are releasing a few enhancements to the Toast integration with v5.84 - release notes here - including auto service charge! We hope these enhancements help support your operations.

Forum User

So, we just tried this in our version of StayNTouch, and it did not post the service charges being rung up through toast.  Am i missing something?

SNT Team

Hi Tyler - please open a support ticket at stayntouch.freshdesk.com - they will be happy to assist with this for you.

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