Knowcross user updates on log listed as "GUEST-SELF" - please update to "Knowcross" or "Interface"
J
Julia Josephson
started a topic
about 1 year ago
The Knowcross API interface submits room status updates that are recorded on the room log. However, these are recorded as user "GUEST-SELF" which is also what appears for mobile and Kiosk check-ins and check-outs. This is confusing to PUBLIC Hotels and they would like the Knowcross user to be listed as KNOWCROSS or INTERFACE or something similar.
The Knowcross API interface submits room status updates that are recorded on the room log. However, these are recorded as user "GUEST-SELF" which is also what appears for mobile and Kiosk check-ins and check-outs. This is confusing to PUBLIC Hotels and they would like the Knowcross user to be listed as KNOWCROSS or INTERFACE or something similar.