With general increasing security, this may become an issue so I wanted to raise it sooner rather than later regarding password resets.
“Click Here to Unlock Your Account” - this link in the email is valid for 1 click only.
When we click the link, outlook is redirecting the link via safelinks (for this particular customer - Waikiki Malia) which stops the password reset from working.
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With general increasing security, this may become an issue so I wanted to raise it sooner rather than later regarding password resets.
“Click Here to Unlock Your Account” - this link in the email is valid for 1 click only.
When we click the link, outlook is redirecting the link via safelinks (for this particular customer - Waikiki Malia) which stops the password reset from working.
eg:
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpms.stayntouch.com%2Fapi%2Fpassword_resets%....... etc.
This results in the error below and we can never reset the password via the link.
Currently we need this URL to open directly, without a redirect (each url is unique after password_resets/xxx
https://pms.stayntouch.com/api/password_resets/dRgFNbmLQt8HwdWyDRQq/activate_user?is_trying_to_unlock=true
Is there any way we can work around the link redirects or keep the link intact if it passes the safety test?