I am hoping that you can assist with the porforma invoicing function on our PMS
At present we only use the group function when the have 4 or more rooms
When agents reserve 2 or 3 rooms we enter them in the system individually
We route the accommodation charges onto on suite and then have to transfer it into folio 2 as it won't move to folio 2 automoatically. The routing from one room to another also doesn't seem to show on a proforma.
I'm wondering if there is a way to create only 1 invoice as at present we either need to create 2 seperate invoices or manually add the charges and delete them. This is creating issues with our revenue management team as the software they use to extrapolate the data does not show the deleted charge.
Good Afternoon
I am hoping that you can assist with the porforma invoicing function on our PMS
At present we only use the group function when the have 4 or more rooms
When agents reserve 2 or 3 rooms we enter them in the system individually
We route the accommodation charges onto on suite and then have to transfer it into folio 2 as it won't move to folio 2 automoatically. The routing from one room to another also doesn't seem to show on a proforma.
I'm wondering if there is a way to create only 1 invoice as at present we either need to create 2 seperate invoices or manually add the charges and delete them. This is creating issues with our revenue management team as the software they use to extrapolate the data does not show the deleted charge.
Thanking you in advance for any assistance