Update Activity Log on Guest Card If Changes Take Place Through an Interface
D
Dylan Monteiro
started a topic
over 1 year ago
Today changes to the guest stay card is not being tracked in the activity log if the change takes place through an interface. Request would be to see these changes if made through an interface to better understand activity on a specific reservation
Context:
Our logs show that the original emailmmalav.557559@guest.booking.com came through with the booking at 17:08 on 4/6 through the Pegasus interface.
That same day at 21:56 it was updated through the RPC interface.
At this time, the information that posts from the interface does not make a note in the Guest Card Activity log. From the Helpdesk main page, I suggest making a feature request, to add this as one you would like to see.
Please reach out should you require further detail or any other questions.
Today changes to the guest stay card is not being tracked in the activity log if the change takes place through an interface. Request would be to see these changes if made through an interface to better understand activity on a specific reservation
Context:
Our logs show that the original email mmalav.557559@guest.booking.com came through with the booking at 17:08 on 4/6 through the Pegasus interface.
That same day at 21:56 it was updated through the RPC interface.
At this time, the information that posts from the interface does not make a note in the Guest Card Activity log. From the Helpdesk main page, I suggest making a feature request, to add this as one you would like to see.
Please reach out should you require further detail or any other questions.
Best,
Josh