Ability to Schedule A Room Move
Scheduled room moves. It would be nice to have the option to schedule a room move. This would be used when a guest is unsatisfied, or we have to move them for a maintenance reason. We would pick the room to move them to and schedule it for the same day. This would block the room from being used for another guest if the moving guest was unable to move due to the new room not being ready, or the guest may not be ready. We had this option in HMS and used it on a daily basis.
PUBLIC Hotel would also like to see this feature enhancement for similar reasons.
CODA Williamsburg would also like to see this enhancement. Thye currently make "dummy" reservations to "hold" the room for the remainder of the guest's stay which throw off their statistics until the dummy reservation is cancelled.
Davidson Key West Properties - Ridgley, Lighthouse, Fitch, Winslow's Bungalows, and Ella's Cottages would benefit from this feature release/enhancement to Stayntouch.
Golden Sails Hotel would benefit from this enhancement.
TPG is also looking for this functionality at Parmer's Resort
2 people like this idea
The Whitehall Hotel would like to see the enhancement and capabilities of allowing to block a room number when doing a room move. Per the screenshot below, the Guest was originally assigned to Room 2005, however, due to a noise complaint or tv not working will be moving to Room 1905. The property would like to mark the Room Number as scheduled for this reservation/guest so it does not get assigned to another guest when doing a check in.