The Royalton is hoping to one day have an enhancement request met that will enable properties to adequately research AR invoice details in an excel format to solve billing discrepancies.
The feature would ideally be for AR, where the property would click either Open Bills, Paid Bills, Credit, and or Allocated functions and convert all those guest details into an excel format while we select a range of dates we want to focus on.
The excel feature would have the following columns:
Guest First Name, Last Name, Arrival Date, Departure Date, Invoice Amount, Paid Amount, Payment Application Date, Remaining Balance
This report would allow properties to figure out discrepancies and allow for comparing figures so that through this type of research, solutions are met promptly.
Would this be something that can be done in the future? The hotel has been struggling with payment application issues as a result of improper training and management changes, which have delayed solutions for quite a while.
Good morning,
The Royalton is hoping to one day have an enhancement request met that will enable properties to adequately research AR invoice details in an excel format to solve billing discrepancies.
The feature would ideally be for AR, where the property would click either Open Bills, Paid Bills, Credit, and or Allocated functions and convert all those guest details into an excel format while we select a range of dates we want to focus on.
The excel feature would have the following columns:
Guest First Name, Last Name, Arrival Date, Departure Date, Invoice Amount, Paid Amount, Payment Application Date, Remaining Balance
This report would allow properties to figure out discrepancies and allow for comparing figures so that through this type of research, solutions are met promptly.
Would this be something that can be done in the future? The hotel has been struggling with payment application issues as a result of improper training and management changes, which have delayed solutions for quite a while.
Thank you!