It would be very helpful to have the email log of all email that were sent from SNT such as confirmation letters, pre check-in email etc implemented in the activity log. This way we can see when the email has been sent and also prove to the guests who claim to not have received this, that it was actually sent. We know there is already a possibility to ask support to provide us with this, however as we get this question asked many times, it would be much easier and faster if we could see this right away in the reservation. Moreover, we can only ask for email logs of the last 3 weeks, not further back in time.
2 people like this idea
Hi,
It would be very helpful to have the email log of all email that were sent from SNT such as confirmation letters, pre check-in email etc implemented in the activity log. This way we can see when the email has been sent and also prove to the guests who claim to not have received this, that it was actually sent. We know there is already a possibility to ask support to provide us with this, however as we get this question asked many times, it would be much easier and faster if we could see this right away in the reservation. Moreover, we can only ask for email logs of the last 3 weeks, not further back in time.
We hope you can consider our feedback.
Regards,
Janneke
Bunk Reservations