Currently when we move charges to another room, we only report the guest name. When there are multiple reservations with the same guest name, this makes tracking very difficult. The JOURNAL currently shows the confirmation number where charges were moved from/to. Can you please enhance the activity log tracking so that it show more detail (confirmation number of destination. confirmation number of origin on the recipient reservation)
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Currently when we move charges to another room, we only report the guest name. When there are multiple reservations with the same guest name, this makes tracking very difficult. The JOURNAL currently shows the confirmation number where charges were moved from/to. Can you please enhance the activity log tracking so that it show more detail (confirmation number of destination. confirmation number of origin on the recipient reservation)