When we click the CHECK IN button, please lock down the room number, so the number cannot be changed by someone else during the check in process.
Scenario - guest arrives at the desk, staff member presses the check in button and room is assigned.
Then the front desk has a couple minutes chat with the guest about the hotel features, sign the registration card, then proceed to take the card authorisation.
In these 3 minutes, another user unassigns the room number from the reservation, and assigned another room number.
When the check in action was completes, it is for a different room number.
When we click the CHECK IN button, please lock down the room number, so the number cannot be changed by someone else during the check in process.
Scenario - guest arrives at the desk, staff member presses the check in button and room is assigned.
Then the front desk has a couple minutes chat with the guest about the hotel features, sign the registration card, then proceed to take the card authorisation.
In these 3 minutes, another user unassigns the room number from the reservation, and assigned another room number.
When the check in action was completes, it is for a different room number.