Guest friendly pop-up window before the authorization screen appears
2 CommentsSorted by Oldest First
This would be amazing, the guest almost always clicks complete check-in and tries to select card on file when we need to run it through the card reader
Posting a comment to follow up on this request; it's not just a feature that would be nice but it would prevent larger issues with options being selected incorrectly by the guest. - Ashley P.
2 people like this idea
In addition to our self check-in kiosk, our front desk utilizes a tablet to have guests sign their registration card. It would be helpful to have a pop-up window that indicates "Please hand tablet back to the Front Desk Agent" or similar before the authorization options pop up. We have had several instances where a guest either proceeds with selecting an (incorrect) authorization option on their own or they accidentally navigate out of their check-in screen, resulting in the process needing to start over, because they do not realize that their task is complete and the front desk agent needs to complete the check-in process.