Rate / room type change prompt required on reserved reservations not only checked in reservations
1 Comment
To add to this...
if hotels are not using the UPSELL feature, then clicking room, choosing a new room type, click change room type has NO IMPACT on the price, even if upgrading from a standard room to a suite.
In order for the rate amount to be updated, we need to go via the rate > update room and rate which cause significantly more steps. Since the functionality exists when moving in house guests, this should not be that difficult to apply. It already applies to group reservations when you change via the rooming list. Currently functionality here: CICO-86993 the "no charge/charge" option that pops up when upsells is on USED TO pop up but it was removed per: CICO-81930
1 person likes this idea
The prompt currently seen when updating the room or rate code on a checked in room seen below needs to also be seen on reserved rooms so that the change in room type / rate can be seen at this point as well