We need accurate user names to be logged in the activity logs for updates made by 3rd party systems, whether they are direct connect or API connections.
eg: Zaplox check in records the same as a kiosk check in "Guest-Self" - Schani Hotels needs to see Zaplox vs Kiosk checkins.
eg: Event Temple updates groups and creates accounts as "Guest Self"
eg: some RMS that update rates update under "Guest Self" and others record accurately.
eg: Delphi creating groups records as a BLANK user.
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We need accurate user names to be logged in the activity logs for updates made by 3rd party systems, whether they are direct connect or API connections.
eg: Zaplox check in records the same as a kiosk check in "Guest-Self" - Schani Hotels needs to see Zaplox vs Kiosk checkins.
eg: Event Temple updates groups and creates accounts as "Guest Self"
eg: some RMS that update rates update under "Guest Self" and others record accurately.
eg: Delphi creating groups records as a BLANK user.
This makes tracking activity VERY DIFFICULT.