At 12PM front desk agents manually check all guests who did not stop by our front desk. Since our checkout is at 12PM.
Our housekeeper MOD goes to the housekeeper rooms and updates the status from Dirty to Inspected when the room is good to go on her end while doing her rounds.
Though if the guest never stopped by the front desk to checkout before she does this. When its time to check them out from the system> The room goes back to dirty when we check them out (it does not stay as Inspected from when the housekeeper MOD changed this)
For front desk to know if the housekeeping MOD has inspected that room or not, front desk has to create another tab to go back and forth and change back to inspected if it has already been inputted.
Is there any way we can change this for when the housekeeper MOD changes the room from dirty to inspected to make it stay as inspected.
Hello StayNTouch team,
At 12PM front desk agents manually check all guests who did not stop by our front desk. Since our checkout is at 12PM.
Our housekeeper MOD goes to the housekeeper rooms and updates the status from Dirty to Inspected when the room is good to go on her end while doing her rounds.
Though if the guest never stopped by the front desk to checkout before she does this. When its time to check them out from the system> The room goes back to dirty when we check them out (it does not stay as Inspected from when the housekeeper MOD changed this)
For front desk to know if the housekeeping MOD has inspected that room or not, front desk has to create another tab to go back and forth and change back to inspected if it has already been inputted.
Is there any way we can change this for when the housekeeper MOD changes the room from dirty to inspected to make it stay as inspected.
Thank You
Hermelinda Salome
Front Office Manager