Pre Arrival & Post Departure Stationery
Dear STNT Team,
we would like to implement this as well for Hotel TOPAZZ LAMEE and THE LEO GRAND.
Particularly a post-stay email would be really helpful, to drive DIRECT feedback rather than online reviews that very often are not productive at all, and to be able to connect with the guest for future stays.
Many thanks for your support,
kind regards
Isabella Wexberg, General Manager
Dear STNT Team,
The Perle Hotels would also like to see this implemented. Our reception team sends emails to all our guests 1 week prior to arrival with breakfast and dinner information, as our guests must pre book their time slots for the restaurant, and some other information on their stay. Currently we are doing this manually, but it would save a lot of hassle, time, and avoid errors if we could have the emails generated in Rover.
Can you please let me know if this feature has been made available, or if it is still being considered?
Kind regards
Moira MacTaggart
On Behalf of Wylder Hotels
Pre-arrival email to talk about all the events happening during their stay.
Post departure email thanking them.
I really hope your team is able to help as this is a huge downfall for stayntouch as a platform compared to others.
These do not need to be automatic. What we have now is not automatic. I just need the ability for front desk agents to click a button within stayntouch to send these emails to the email within the folio.