RESOLVED: Backlog in Queues for CRS Integrations

Erin Fischer

started a topic almost 3 years ago

We are currently experiencing delays in reservation integration from the CRS. Our team is working to resolve the backlog of reservations, and all messages will be processed. We will update you with more details as the queue processes and returns to normal message processing rates. Please expect delays in reservation downloads until then.

3 Comments

Erin Fischer

said almost 3 years ago

SNT Team

The queued backlog of reservation messages are continuing to process rapidly. We are monitoring for lags, if any, and will keep you posted with further updates.

Erin Fischer

said almost 3 years ago

SNT Team

All backlog of reservations has been cleared. We will continue to monitor and advise next steps, if any, shortly.

Erin Fischer

said almost 3 years ago

SNT Team

For SiteMinder-connected properties, if you’re still noticing reservations are missing in the PMS, please log into your channel manager and reprocess/resend the reservations from SiteMinder to the PMS.