Notes Pop-up
Hotel Becket also requested this feature as it would super beneficial to their Front Desk Team
The Sofia Hotel would also like to see this enhancement incorporated into the system.
Hotel Saint George would like to see this enhancement, as well. It would be beneficial to their Front Desk Team to automatically get a reminder of Guest Notes instead of having to click into the section.
CODA Williamsburg would also like to see this enhancement.
Adding Maui Seaside
Hello all -
Great news! Stayntouch now offers an Alerts functionality with our new redesigned notes - you should see this enabled for your property this week.
The notes and actions sections on the stay card have now been moved to the left side of the screen to easily identify notes and actions for a reservation.
Eliminates the need to click on the respective sections to open and view any notes or actions.
Users can change a note to an alert to have a more prominent display on top of the stay card.
"Shared" notes and alerts can be enabled for Guest Cards, Company Cards, and Travel Agent Cards that will appear on the Stay Cards when applicable.
For a detailed on-screen overview of the changes to notes and actions, you can watch this video here.
4 people like this idea
It would be greatly beneficial if we could prompt the notes section to open automatically during the check-in process. In the snips below, we have the guest info section that pops up, to have the notes do this as well is crucial to ensure that the desk agents are taking note of pertinent information. Is this feature in the works?