In Progress

Bundle Add On's

We would love to have the ability to Bundle Add On's for packages. For example a package that includes multiple items that are all taxed differently. Currently they all have to be listed out as an add on individually and can make quite a mess on the guest bill. We would love to have the ability to have an add on that can have a F&B item, Retail Item/Tickets, all under a single add on. That would be part 1 of this. Part 2 is we would need SNT to break out the departments properly, where revenue for F&B goes to that bucket, retail goes to its own bucket ect as each are also taxed differently. Part 3 of this is we would want it to show up on the guest bill as one line item, such as "Lobster Package" with a summary total on the bill, this will keep the guest bill clean and easy for them to understand. Also you could put the option to click a chevron next to "Lobster Package" that would show a detailed breakdown of the package if needed. 


SNT Team

HEI would like to see this functionality as well. They have packages with many elements and would like to be able to have the revenue properly broken out in  PMS

Forum User

Yes, I would agree this feature/capability would be extremely helpful particularly from the guest invoice perspective as the issue impacts the guest experience. Guests are often confused by their bill at check-out with all the individual line items (add-ons) when they are under the assumption of a lumped package. . Other PMS have the capability of batching items/line items into a single charge. 

SNT Team

Part three is in progress, release planned over then next couple of months.


Thanks,

SNT Product Team

Forum User

Is there any update on the progress for Part 3, as mentioned in the comment above?

SNT Team

Hi Guido,
We released our Add on bundling feature a little while ago - please see here.  https://stayntouch.freshdesk.com/support/solutions/articles/24000085433-stayntouch-pms-release-notes-v5-66-#Add-On-Bundle-&-Add-On-Tax-Bundle 
You can expand / collapse the add on on the folio. Would this fulfil the request?

Thanks,
SNT Product Team

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