Confirmation letter revenue summary
2 CommentsSorted by Oldest First
Agreed. This is terrible! We need to be able to list the Daily room rate on the confirmation, the total Add ons, and then Total Stay cost. It makes no sense the way it is now. I have received multiple complaints from guests.
Sioux Falls ClubHouse would also like to see this change. We often get confused calls after a confirmation email is received with guests questioning their cost. When quoting a room rate, it should be listed on the confirmation singularly, with add-on separate and then a total amount.
3 people like this idea
The layout is a little confusing for some guests, as they try to sum up the Daily Cost / Add-ons.
Below example is room rate + resort fee add-on for 1 night (Daily Cost)
We'd like only the room rate to show in Daily Cost to avoid confusion.