Zest workstation and credit card authorisation amount
For Hotel Van Belle, the current configuration includes a 50 EUR CC authorisation at check-in (see in Settings/Reservations/Reservation settings).
When testing the Zest workstation, it appears that the bill presented to the guest for approval, does not include the authorisation amount. Therefore, the amount that is being authorised on the Credit Card is higher than the Balance shown in the bill.
To avoid lengthy explanations with guests checking in, we suggest to add a line to the bill indicating the total amount that will be authorised on the credit card.