Once the AR card is accessed and the AR transactions tab opened there is the ability to see all open bills. If the hotel selects an open bill and opens the details, they have the options on the right hand side to either access the
Stay Card
Print Invoice
Post Charges
If you select - Print Invoice, the format bill window open, the default is detailed bill and the tick box is greyed out for Information invoice. Once print is selected, an information invoice is generated.
This issue is that this information invoice does not display the invoice number of the bill from the reservation.
In order for the hotel to have the invoice number displayed on any form of invoice they either have to go to the actual reservation and obtain the invoice, or select the statement option on the AR card which then generates the statement and displays the stay bill invoice number but then issues he statement for all open bills and not just one or selected ones required.
In the AR Module the Invoice number will only appear on the AR invoice if the bill has been settled in the AR module. Once the bill is settled, and the print invoice button is selected, the following screen then also allows the user to deselect the information invoice tick box, allowing for an AR invoice to be produced.
The request is for an alternative option is made available in order to obtain the original invoice with in the AR card, either by allowing the Print Invoice button to select the stay invoice or give an option to either offer the information invoice or the stay invoice
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Current AR Invoicing Functionality:
Once the AR card is accessed and the AR transactions tab opened there is the ability to see all open bills. If the hotel selects an open bill and opens the details, they have the options on the right hand side to either access the
Stay Card
Print Invoice
Post Charges
If you select - Print Invoice, the format bill window open, the default is detailed bill and the tick box is greyed out for Information invoice. Once print is selected, an information invoice is generated.
This issue is that this information invoice does not display the invoice number of the bill from the reservation.
In order for the hotel to have the invoice number displayed on any form of invoice they either have to go to the actual reservation and obtain the invoice, or select the statement option on the AR card which then generates the statement and displays the stay bill invoice number but then issues he statement for all open bills and not just one or selected ones required.
In the AR Module the Invoice number will only appear on the AR invoice if the bill has been settled in the AR module. Once the bill is settled, and the print invoice button is selected, the following screen then also allows the user to deselect the information invoice tick box, allowing for an AR invoice to be produced.
The request is for an alternative option is made available in order to obtain the original invoice with in the AR card, either by allowing the Print Invoice button to select the stay invoice or give an option to either offer the information invoice or the stay invoice