Room keys - check out time vs. key validation time

As the check-out time defined in the Rover settings is also included in communication/confirmation, would it make sense to be able to set a separate time for validity of keys.  Guests can be late, we do not want remake keys for guests that still need to go up to their rooms past check-out. 




5 CommentsSorted by Oldest First
Forum User

Agree 100%.   Prior to Rover implementation, our default key expiration time was 1 hour after checkout.  We would like to be able to set a default key expiration time in Rover for the property which is separate from the check out time.  

Forum User

I also 100% agree, same for us - Prior to Rover implementation, our default key expiration time was 1 hour after checkout.  We would like to be able to set a default key expiration time in Rover for the property which is separate from the check out time.  

Forum User

I also agree 100%.   Prior to Rover implementation, our default key expiration time was 1 hour after checkout.  We would like to be able to set a default key expiration time in Rover for the property which is separate from the check out time. This would be most helpful.  

SNT Team

Sundance Mountain Resort would like this functionality, too. 

Forum User

Yes, I need to know how to set the key expiration time to be 2pm and not for 12pm checkout time, we want to set our system up so that ALL keys expire at 2pm and not at checkout time.

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