Black list and alert for guests that are not welcome anymore

Hotel the Match

started a topic about 4 years ago

The option to flag a guest works okay, but an alert would be even better.

Would it also be possible to add guests to a so called ''black list''"?
So when we enter the name or a reservation with that name comes in to the system the system gives an alert that these guests are not welcome.
So a new reservation cannot be made or enter the system.

What would be great is if the reason why this guest is on the black list would also show up.

4 Comments

Michelle Walker

said about 4 years ago

Forum User

Seconded

Hotel the Match

said almost 4 years ago

Forum User

Any updates on this being a possible feature?

Hotel the Match

said almost 4 years ago

Forum User

Any updates on the possibility of this being a feature in the near future?

Reid Spice

said over 3 years ago

Forum User

Yes, please! We are definitely using the flags for this but something more proactive would be great. As it stands today, we have to manually look at each reservation to see if it was previously flagged (very inefficient).