Add Credit Card to Guest Card
Hotel Zags (Sage) would like to see this feature as well
The Beatrice Hotel would like to see this feature!
This feature is now available. When adding a credit card on any screen the option for Add CC to Card is shown below. By selecting this option it will had the payment to the guest card.
This needs to be something that can be turned on and off. It has no value being a forced feature for all properties. When someone "Adds CC to Card" for a guest that booked through a travel agency or under a company, it is adding their credit card to the travel agent or company wallets instead of the guest card. This makes it available as an option on any and all reservations under that travel agent or company. It has created an accounting nightmare for us, and all it takes is one guests personal card being added and used in the future to open up all kinds of chargeback and dispute problems. The times it adds positive value are substantially less than the times it adds negative value.
4 people like this idea
Currently, the "Add to Guest Card" feature is only available when inputting a credit card when creating a reservation or on the reservation page. It would be very helpful to have the "Add to Guest Card" feature available on the Billing Page.