At this point, once a Loyalty program has been added to a guest's profile, you must delete it and create an entirely new loyalty program in order to simply "upgrade/downgrade/change" the tier status. It would be ideal if we could toggle to a new tier status inside the profile if the guest needs to be upgraded from silver to gold, for example. This would cut out the extra steps of deleting and re-adding the loyalty program, pulling the loyalty membership number from membership system, etc. Thank you!
At this point, once a Loyalty program has been added to a guest's profile, you must delete it and create an entirely new loyalty program in order to simply "upgrade/downgrade/change" the tier status. It would be ideal if we could toggle to a new tier status inside the profile if the guest needs to be upgraded from silver to gold, for example. This would cut out the extra steps of deleting and re-adding the loyalty program, pulling the loyalty membership number from membership system, etc. Thank you!