group & billing information
Dear SNT team,
I have a question regarding the billing information for groups.
Group Code SECRET062020
We want to set the billing instructions to bill number 2 in the guest reservation, NOT to the group account. Payment is done this time with individual virtual credit cards, so it needs to stay on bill number 2.
I added a billing instruction in the Secret Escapes travel agent profile (without payment, as we have individual VCCs).
The billing instruction is not considered for a reservation which has the group attached, why not?
If I make a reservation without the group, just with the travel agent, it's working.
But with group + travel agent profile it's not working.
Could you please check?
Best regards,
Verena