Dear SNT team,currently, when we activate the Zest add-ons, the guest is not asked for payment for e.g. breakfast, as it's charged on the bill during EOD.
However, all our customers are asked to pay either before arrival or at the latest upon check-in, for anything they reserve before or during check-in.
So it would be really helpful to ask the guests for payment straight away.
Best regards,
VerenaSchani Hotels
1 person likes this idea
Dear SNT team,
currently, when we activate the Zest add-ons, the guest is not asked for payment for e.g. breakfast, as it's charged on the bill during EOD.
However, all our customers are asked to pay either before arrival or at the latest upon check-in, for anything they reserve before or during check-in.
So it would be really helpful to ask the guests for payment straight away.
Best regards,
Verena
Schani Hotels