When we do a refund in Rover, it is against a previous credit card transaction. (ie: We cannot just refund a card if there was no prior payment)
Since there is no separate authorization code for refunds, can we please populate the auth code column in Rover with the authorization code of the prior payment (that we are refunding) or the RequesterTransRefNum on the CC Transactions screen.
This will make reconciling 3C and Rover much easier.
4 people like this idea
Since there is no separate authorization code for refunds, can we please populate the auth code column in Rover with the authorization code of the prior payment (that we are refunding) or the RequesterTransRefNum on the CC Transactions screen.
This will make reconciling 3C and Rover much easier.