We are introducing a new setting in Settings > Integrations > Central Reservation Systems >iHotelierfor AmountBeforeTaxand AmountAfterTax,inwhich you willhave the ability to control incoming messages from the CRS to the PMS.
As you may be aware, TravelClick forwards data from external connections (Booking.com, Expedia, etc.) based on how that vendor sends them rate price data. They do not have a standard they use based on how the hotel is set up internally for rates and taxation. We’ve had a number of hotels request consistency in which rate amount to use in these messages. To do this, we are rolling out a solution for this as a two-step item. The first is to create a setting for you, the hotel, to determine which amount to use in messages as the standard:
AmountBeforeTax(for hotels that post taxes as exclusive generally)
AmountAfterTax(for hotels that have taxes posted as inclusive, such as VAT)
We will be updating the logic and process flow as a later step (scheduled for March 19, 2020). Until the logic is deployed, this setting will not yet do anything. Prior to March 19, 2020, your hotel needs to determine which amount to use as the standard—update it in the settings and save it. To make the change, a person with appropriate access needs to do the following:
Log into StayNTouch
Go to Settings > Integrations > Central Reservation Systems > iHotelier
Scroll to the bottom of the section and find the reservations
Determine which reservations your property wants to use
Save
Once the logic is in place, we will work on the following basis, as this is a default setting:
If the setting AmountAfterTax is selected, the following will occur:
If a message comes in with both AmountAfterTaxand AmountBeforeTax, AmountAfterTaxwill be used
If a message comes in with ONLY AmountAfterTax, AmountAfterTaxwill be used
If a message comes in with ONLY AmountBeforeTax, AmountBeforeTax will be used
If the settingAmountBeforeTax is selected, the following will occur:
If a message comes in with both AmountAfterTax and AmountBeforeTax, AmountBeforeTaxwill be used
If a message comes in with ONLY AmountAfterTax, AmountAfterTaxwill be used
If a message comes in with ONLY AmountBeforeTax, AmountBeforeTax will be used
Please note, we already have an existing setting in which you can control outgoing messages from the PMS to the CRS, which is separate from the above. This is the RATE CALCULATIONtoggle pictured below, which can be toggled between AFTER TAXand BEFORE TAX. However, please note, this only works around rate amounts sent out in the rate messages. It does NOT relate to the rate used for inbound reservations.
The logic to use the new setting is currently set to be released on March 19, 2020; there may be changes to that date. There will be no change to current functionality until the update code is deployed.
Please ensure that your hotel has updated this setting prior to March 19, 2020.
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Dear Hotel Partner Using TravelClick –
We are introducing a new setting in Settings > Integrations > Central Reservation Systems > iHotelier for AmountBeforeTax and AmountAfterTax, in which you will have the ability to control incoming messages from the CRS to the PMS.
As you may be aware, TravelClick forwards data from external connections (Booking.com, Expedia, etc.) based on how that vendor sends them rate price data. They do not have a standard they use based on how the hotel is set up internally for rates and taxation. We’ve had a number of hotels request consistency in which rate amount to use in these messages. To do this, we are rolling out a solution for this as a two-step item. The first is to create a setting for you, the hotel, to determine which amount to use in messages as the standard:
AmountBeforeTax (for hotels that post taxes as exclusive generally)
AmountAfterTax (for hotels that have taxes posted as inclusive, such as VAT)
We will be updating the logic and process flow as a later step (scheduled for March 19, 2020). Until the logic is deployed, this setting will not yet do anything. Prior to March 19, 2020, your hotel needs to determine which amount to use as the standard—update it in the settings and save it. To make the change, a person with appropriate access needs to do the following:
Log into StayNTouch
Go to Settings > Integrations > Central Reservation Systems > iHotelier
Scroll to the bottom of the section and find the reservations
Determine which reservations your property wants to use
Save
Once the logic is in place, we will work on the following basis, as this is a default setting:
If the setting AmountAfterTax is selected, the following will occur:
If a message comes in with both AmountAfterTax and AmountBeforeTax, AmountAfterTax will be used
If a message comes in with ONLY AmountAfterTax, AmountAfterTax will be used
If a message comes in with ONLY AmountBeforeTax, AmountBeforeTax will be used
If the setting AmountBeforeTax is selected, the following will occur:
If a message comes in with both AmountAfterTax and AmountBeforeTax, AmountBeforeTax will be used
If a message comes in with ONLY AmountAfterTax, AmountAfterTax will be used
If a message comes in with ONLY AmountBeforeTax, AmountBeforeTax will be used
Please note, we already have an existing setting in which you can control outgoing messages from the PMS to the CRS, which is separate from the above. This is the RATE CALCULATION toggle pictured below, which can be toggled between AFTER TAX and BEFORE TAX. However, please note, this only works around rate amounts sent out in the rate messages. It does NOT relate to the rate used for inbound reservations.
The logic to use the new setting is currently set to be released on March 19, 2020; there may be changes to that date. There will be no change to current functionality until the update code is deployed.
Please ensure that your hotel has updated this setting prior to March 19, 2020.