adjust or void direct bill

Verena Kathrin Weikartschläger | Schani Hotels

started a topic almost 5 years ago

Dear SNT team,

please allow direct bills to be adjusted or voided.

Void should cancel all relevant transactions on the AR account.

Adjust should cancel and repost all relevant transactions on the AR account.

Best regards,
Verena
Schani Hotels

2 Comments

Georgios Rouvelas

said over 4 years ago

Forum User

May we Add that when you Void and Repost on the AR Account or any Stay Card we should have 2 dates.

Audit Date that will be the date of the day that the adjustment happened but also a Display Date that should be the same date that when the guest stayed in the Hotel!

It is very confusing for Clients that we are showing a New Stay Date and they are not accepting it !

Tone Due

said about 1 year ago

Forum User

I see this feature request is 4 years old, but First Hotels would like to request again an enhancement for Void Bill & Repost to be added as a function for Direct Bill.

Thanks.