Communication between Stayntouch and 3C Payments

How exactly does the communication between Stayntouch and 3C Payments work in relation to credit card charges?

We have found that a unique ID (AUTH.CODE) is sent from Stayntouch to 3C along with other information such as the amount.

Unfortunately, when when we make a refund via Stayntouch, Stayntouch does not provide an AUTH.CODE.

Why is this the case?

How else would you assign payments from 3C Payments to Stayntouch invoices?


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