It would be very nice if the charges for a guest that were routed to a group master bill, still showed on the individualguest's bill and indicated that they were routed to the group master bill. It's very confusing when a guest checks out and we're not able to see any charges on their bill, especially for our Front Desk Agents who don't work directly with any of the group accounts.
1 person likes this idea
It would be very nice if the charges for a guest that were routed to a group master bill, still showed on the individual guest's bill and indicated that they were routed to the group master bill. It's very confusing when a guest checks out and we're not able to see any charges on their bill, especially for our Front Desk Agents who don't work directly with any of the group accounts.
Thank you:)