cancelling reservation AFTER check-in

Dear SNT team,

an inhouse reservation should not be cancelled - I should only have the option  to reverse the check-in and then cancel.

If something is posted on the bill, it's not possible, but e.g. complimentary reservations never have anything on  the bill.

Best regards,

Verena
Schani Hotels

1 Comment

Forum User

any update on this?

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